1701 E. Empire St.   •   Ste 360-277   •   Bloomington, IL 61704   •   800-917-1944


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WHAT WE DO


Talon Company's service philosophy is actually quite simple, we start with what works for the customer.

Our understanding of consumer behavior, what they are buying (versus what retailers are selling), complimented by our deep understanding of retail operations, enables us to help our clients refocus on better serving their targeted customer and achieving their strategic objectives.


Our retail services include:
  • Strategic assessments –– Our consultants have the skills, experience, and talent to locate problem areas, identify pitfalls, and design practical solutions to the toughest problems. If sales are lagging, market share is plummeting, and it is almost time to close the business, a call to Talon Company can be the first stop to a whole new level of profitability.


  • Retail analytics –– Retailers will get what they measure. Our consultants are fanatically committed to helping store executives identify, capture, and interpret the key retail metrics that open the door to significant growth and profitability.


  • Growth strategies –– Fact–based and forward thinking, Talon Company experts provide actionable strategies and practical solutions that consistently deliver improved business outcomes. Don't take a chance on success – plan for it!


  • Sales promotionals –– Sales are not isolated events – they are an integrated approach to increasing store profits. We show retailers how to achieve extraordinary results with ordinary tools.


  • Display –– Our consultants help retailers derive the greatest net returns per square foot of retail space by meticulous attention to what sells, how it sells, and where.


  • Personnel management –– Employees will always treat customers in the same way the company treats them. We can help store managers deliver consistent quality customer care through carefully developed, highly motivational personnel policies and procedures.


  • Management development –– Whether it is helping Management work effectively with its Board, or helping develop the critical retail skills needed to deliver exceptional results, Talon Company consultants have the experience and track records to make it happen.


  • Feasibility studies –– We conduct strategic evaluations of new retail concepts, formats, prototypes and strategies.


  • Talon Top Tier –– Talon Company offers non–competitive groups for retail managers and executives to solve common problems, discover new ways to increase revenues, benchmark retail performance, and increase store profitability through its Talon Top Tier Groups.