1701 E. Empire St.   •   Ste 360–277   •   Bloomington, IL 61704   •   800–917–1944


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Talon Top Tier Groups
Be One of the Best!

We are excited to introduce our Talon Top Tier Groups. The concept is as revolutionary for your retail thrift as it is simple: top performing managers and executives coming together in like groups to share revolutionary ideas for increasing sales, experiences, and knowledge. Each meeting is facilitated by a Talon Company moderator who is an industry expert, is passionate about retail thrift, and can deliver results. Each group is composed of non–competing retail thrift managers, or executives. This eliminates the danger of losing business gains to your neighbor.

Meetings consist of twelve monthly telephonic sessions. Each of the monthly sessions are open forums so that every member can share his or her "hits" and "misses" with other members. Ever wonder how your store is doing compared to other stores? Each month, members will also be able to submit their financial data to Talon Company. We will create a composite report which will allow you to benchmark your store operations as well as compare against others—confidentially, of course.

Frequently Asked Questions



How do I get involved?
Fill out our online form or give us a call and a sign up package will be mailed to you right away.

How do I know which group I will be in?
Groups will be assigned by region and store size. We want to be sure that there are no competitive issues and that retail thrift managers of similar sized operations will be able to benefit each other. Unless requested otherwise, thrift managers and agency executives will be in like groups.

What Talon Top Tier Groups are there?
We are pleased to offer Talon Top Tier Groups for retail thrift managers and agency executives.

When are meetings held?
Meetings will be scheduled after each group is clustered and a "best time" is determined. Each telephonic meeting will be one hour in length.

Why should I join a Talon Top Tier Group?
We have been waiting for that question! You can expect to get the following and more by participating in a Talon Top Tier Group.
  • Greater profitability. Our purpose is to help you achieve a greater level of net profitability through our Top Tier Group process. We believe you will be pleasantly surprised at how quickly you will see results!
  • Improved operations efficiency. One retail operation , for example, saved nearly $600 monthly in waste disposal costs through a step so simple it is often overlooked.
  • HR as applied specifically to retail thrift. For example, do you know the single most important function of your sales associates, and do your job descriptions reflect this function? Knowing this alone can greatly improve your gross revenues.
  • Talon Company's distinctive perspectives on retail thrift. Learn how to use 90/10 thinking to re–focus your efforts and improve your profits. Discover what you don’t know – that might be hurting net profits.
  • Peers who are committed to excellence.
  • Members who are willing to share their unique perspectives and talents in order to help each other take advantage of opportunities in every area of retail thrift.
  • Open discussion on methods of operations, promotions, and problem solving.
  • Unique approaches for increasing sales, driving higher profits, increasing employee productivity, and enhancing customer satisfaction.
  • Peer interaction that is fun, very energizing, and chocked full of great ideas.
  • Up–to–date retail thrift information as well as pertinent training information from your moderator.
  • A Talon Company expert to work with you during the meeting to ensure greatest benefit for your business.
What are the criteria for joining a group?
Willingness to meet on a monthly basis and to bring and share one good idea or concept per meeting and
A SINCERE DESIRE TO BE THE BEST

What is the cost of membership?
Membership fees are $100 monthly which can be billed to your credit card – or invoiced if preferred.

Do I need to sign a contract?
No. You can participate as long as you wish. At any time, you are free to drop out of the group or to request reassignment to another group as long as the group you are requesting approves a membership change.

How do I provide my monthly financial numbers?
Prior to the 10th of each month you will need to fax or email this information to Talon Company. A composite report will be sent out by the 15th. (Composite reports provide a unique, comparative look at how your store compared to your peers. Each store will be given a separate code so that only you and the Talon Company moderator are able to identify your retail thrift from the report.)

What if I do not have the financial information needed for the monthly benchmarking?
Not to worry – we will work with you to help you get to a point where you can supply this information. Remember, the value of a Talon Top Tier Group is its ability to help you understand your operation better and to learn from the hits and misses of your peers. Getting not only good financial information, but also the right information is critical to that success. Once you are able to supply this information, you will be able to determine if your store is performing on par with your peers. If under–performing other stores, your group involvement will help steer your business to greater profitability.

Will I be able to read the financial composites easily?
Yes, much more easily than traditional reports. We recognize that presenting financial information in a user–friendly format contributes to your success... which is what we are all about.

By participating in a Talon Top Tier Group, you get all the value of a top–dollar consulting company at only a fraction of the cost. You participate only as long as you find it profitable to do so. No contracts. Become a member today with a simple click.

To subscribe to a Talon Top Tier Group and set up a recurring payment of $100 per month through this convenient PayPal feature (credit cards accepted):

To make individual payments you can choose:
Single Payment


To receive more information about Talon Top Tier Groups or receive a Sign–Up Packet:
Contact Form