Rus's philosophy of service for Talon Company is actually quite simple: start with what works for the customer.

His knowledge of consumer behavior – what they are buying versus what retailers are selling – complimented by his deep understanding of retail operations enables Talon Company consultants not only to help clients refocus on better serving their targeted customer but also to achieve their strategic objectives.

• Strategic Business Assessment
  
• Retail Analysis
  
• Strategic Growth Planning
  
• Personnel Management
  
• Staffing
  
• Sales
  
• Floor Layout
  
• Feasibility Studies
  
• Business Development Planning
  

• Strategic Business Assessment –– Talon Company consultants have the skills, experience, and talent to locate problem areas, identify pitfalls, and design practical solutions to the toughest problems. If sales are lagging, market share is plummeting, and your starting to think about closing the business, a call to Talon Company can be the first stop to a whole new level of profitability.



• Retail Analysis –– Retailers get what they measure. Our consultants are fanatically committed to helping store executives identify, capture, and interpret the key retail metrics that open the door to significant growth and profitability.



• Strategic Growth Planning –– Fact based and forward thinking, Talon Company experts provide actionable strategies that consistently deliver improved business outcomes. Don't take a chance on success – plan for it!



• Sales –– Sales are not isolated events – they are an integrated approach to increasing store profits. We show retailers how to achieve extraordinary results with ordinary tools.



• Floor Layout –– Our consultants help retailers derive the greatest net returns per square foot of retail space by meticulous attention to what sells, how it sells, and where.



• Personnel Management –– Store Associates will always treat customers in the same way the company treats them. We can help Retail Managers deliver consistent quality customer care through carefully developed, highly motivational personnel policies and procedures.



• Staffing –– Recruiting, hiring, and training the right staff with the right approach will generally define the difference between profitability and loss.



• Feasibility Studies –– We conduct strategic evaluations of new retail concepts, formats, prototypes and strategies.



• Business Development Planning –– Once you have decided that a particular business concept is feasible, Talon Company can help you develop a business plan that will walk you through the first, second, or even third year of operation. We can even go with you to meet with your funder if desired.